Hospitality

Tony Mendez, MasterCorp, thumbnail image
Tony Mendez Accommodates Inspiration at MasterCorp

Tony Mendez has always been drawn to hospitality. But before entering the corporate world, he…

Antonio Gutierrez
General Counsel Is Just One of Antonio Gutierrez’s Jobs

Antonio Gutierrez’s mother was a customer service representative at Citibank for thirty-eight years. In addition…

How Sandra Cardona remains agile and leads according to context

Over the course of her life and career, Sandra Cardona’s experiences taught her to value…

Gladys Lopez Empowers Minority-Owned Businesses—From The Inside

Although organizations around the world have, for many years, focused on diversity in its various…

Mónica León Bernstein & the Hospitality Mentality

Mónica León Bernstein’s leadership style is continually evolving. As she understands more about herself, she…

Leading the American Dream at IHOP

When Darren Rebelez applied for his first high school job thirty-five years ago—as a dishwasher…

When Empathy Meets Design

In December 2001, Marisol Fisher, a recent architecture school graduate, had just arrived in the…

Taking the Plunge

Grace Mora always wanted to be a partner at a law firm because not many…

Victor Hernandez DoubleTree
A Guide to Productive Mentoring

When Victor Hernandez was a painter and wallpaper hanger—jobs he describes as “the bottom of…

Laura Fuentes Hilton
Where Employees are as Important as the Guests

Thinking back on it, Laura Fuentes—senior vice president of talent, rewards, and people analytics at Hilton…

One Big, Happy Family at Hyatt Hotels

Hospitality is a people-facing industry. So naturally, hospitality companies seek people who not only understand…

Best of Both Land and Sea

Carlos Torres de Navarra doesn’t like to dwell on what he has already done, but…

Globalization Raises the Bar, Areas Latin America Delivers

Globalization is both benefiting the global population and making our world smaller, says Eduardo Uribe…

The Family Vine

Juan Valdes is a first-generation American. Like many others, his parents fled Cuba after the…

Every Guest has Celeb-Status at Four Seasons San Francisco

We don’t always know our calling, says Jimmie Lopez, director of human resources for Four…

Carnival Sets Its Sails to Cuba

Carnival Corp., the world’s largest cruise company, is known for fostering thoughtful and culturally rich…

A Marriage of Global and Homespun Flavors

Chef Jose Fernandez’s work day begins with greeting and shaking hands with every member of…

Food for Thought From Ahold USA

I always liked math, which, I suppose, is what led me to a career in…

Chef on Fire: Tanta Chicago’s Runaway Success

Because of its unique immigration history, Peru’s cuisine encompasses the world’s most eclectic mix of…

Where business meets the beach

A reputation for friendly professionalism, cutting-edge technology, breathtaking views, and legendary service precedes The Ritz-Carlton…

The Serious Business of Pizza Parties

Rudy Rodríguez, Jr. is no stranger to handling sensitive matters for large corporations. Prior to…