Tony Mendez has always been drawn to hospitality. But before entering the corporate world, he…
Antonio Gutierrez’s mother was a customer service representative at Citibank for thirty-eight years. In addition…
Over the course of her life and career, Sandra Cardona’s experiences taught her to value…
Although organizations around the world have, for many years, focused on diversity in its various…
Mónica León Bernstein’s leadership style is continually evolving. As she understands more about herself, she…
When Darren Rebelez applied for his first high school job thirty-five years ago—as a dishwasher…
In December 2001, Marisol Fisher, a recent architecture school graduate, had just arrived in the…
Grace Mora always wanted to be a partner at a law firm because not many…
When Victor Hernandez was a painter and wallpaper hanger—jobs he describes as “the bottom of…
Thinking back on it, Laura Fuentes—senior vice president of talent, rewards, and people analytics at Hilton…
Hospitality is a people-facing industry. So naturally, hospitality companies seek people who not only understand…
Carlos Torres de Navarra doesn’t like to dwell on what he has already done, but…
Globalization is both benefiting the global population and making our world smaller, says Eduardo Uribe…
Juan Valdes is a first-generation American. Like many others, his parents fled Cuba after the…
We don’t always know our calling, says Jimmie Lopez, director of human resources for Four…
Carnival Corp., the world’s largest cruise company, is known for fostering thoughtful and culturally rich…
Chef Jose Fernandez’s work day begins with greeting and shaking hands with every member of…
I always liked math, which, I suppose, is what led me to a career in…
Because of its unique immigration history, Peru’s cuisine encompasses the world’s most eclectic mix of…
A reputation for friendly professionalism, cutting-edge technology, breathtaking views, and legendary service precedes The Ritz-Carlton…
Rudy Rodríguez, Jr. is no stranger to handling sensitive matters for large corporations. Prior to…