Leading From the Heart with Oscar Munoz
For Oscar Munoz, leadership is more than simply steering companies to success. To him, it’s about connecting with people on a human level.
As the former CEO and chairman of United Airlines, Munoz’s leadership prioritized building trust and inclusivity. His genuine concern for others stem from his experiences, making him a relatable and inspiring figure in the corporate world.
Our host, Pedro A. Guerrero, details Oscar’s journey into the human side of leadership, uncovering the secrets to success in an ever-changing world.
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About Our Guest
Oscar Munoz is the former CEO and chairman of United Airlines and serves on the board of directors of Salesforce, CBRE, TelevisaUnivision, and Archer Aviation, a leading Urban Air Mobility company and developer of all-electric vertical take-off and landing (“eVTOL”) aircraft.
In addition to his service to the Pentagon’s Defense Business Board, he is a trustee of the University of Southern California and the Brookings Institution, as well as an independent trustee for Fidelity. He is the author of a recent memoir, Turnaround Time, published by Harper Business in spring 2023.
Under his leadership, United Airlines demonstrated rapid improvement, delivering industry-leading operational reliability, and sustained financial success, with stock value increasing 54 percent during that period. Mr. Munoz formally retired as UAL’s Executive Chairman in May 2021.
Previously, Oscar served as President and Chief Operating Officer of the North American rail-based transportation supplier CSX Corp. A decade of excellent financial performance, including a boost in operating income of nearly 600 percent, earned CSX recognition on the list of Most Honored Companies by Institutional Investor magazine.
Hispanic Business magazine twice named Oscar one of its ‘100 Most Influential Hispanics, honoring his journey as an immigrant who, to this date, remains the only person of Hispanic heritage to run a U.S. airline.
