For Adolfo Rodriguez, Tech Enables Good Customer Service

Getting your Trinity Audio player ready… It’s never a good thing when the “check engine” light appears on a car’s dashboard. It’s a disruption no one wants. While Adolfo Rodriguez, the senior vice president of IT transformation at Advance Auto Parts (AAP), understands how to apply technology to help motorists fix cars quickly, he also … Continue reading For Adolfo Rodriguez, Tech Enables Good Customer Service